Customer satisfaction is our number one priority. The team at Gainz Addict Apparel understands that quality is an integral part of customer satisfaction. We go to great lengths to inspect every single order prior to shipping them out. If, for whatever reason, you are unsatisfied with your order, we would like to extend our apologies and promise to take care of you!
- Orders are processed within 1-2 business days from time of purchase (Monday-Friday)
- Depending on your region, domestic shipping will arrive within 2-4 business days
- A tracking number will be sent when your order is ready to ship if you provide an email address
- Please allow extra time for shipments during special events and promotions
- Gainz Addict Apparel is not responsible for lost or stolen packages, all claims must be filed with USPS
- We offer USPS Priority Mail International (typically 4-7 business days), and USPS First Class Mail International (typically 7-21 business days)
- It is the sole responsibility of the recipient (customer) to pay for all duties and taxes at the time of delivery.
- Gainz Addict Apparel is not responsible for any lost packages, all claims must be filed with the USPS
- All fees for returned items on international shipping (Non-US Domestic) must be paid by the customer.
Note: The shipping flat rate will be deducted from all refunds. All clearance items, headwear, undergarments, and accessories are final sale. Gift cards are final sale.